Its main job is to increase the customer base for the bank.' (10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification. (9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. (8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator. (7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses. (6) Online banking is a term used for performing multiple transactions, payments etc. (5) Mobile banking is a method of using one's mobile phone to conduct banking transactions.

(4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. 'Banks offer many different channels to access their banking and other services: The UML interaction overview diagram example 'Online shopping' was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. With the growth of online shopping, comes a wealth of new market footprint coverage opportunities for stores that can appropriately cater to offshore market demands and service requirements.' This is evident because of the increase in retailers now offering online store interfaces for consumers. Retail success is no longer all about physical stores. The largest of these online retailing corporations are Alibaba,, and eBay.

In the case where a business buys from another business, the process is called business-to-business (B2B) online shopping. Mobile commerce (or m-commerce) describes purchasing from an online retailer's mobile optimized online site or app.Īn online shop evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or shopping center the process is called business-to-consumer (B2C) online shopping. Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store, online store, online storefront and virtual store. 'Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.

Use case diagram online shopping